Carnival Cruise Lines' 2,052-passenger Ecstasy, which underwent an extensive refurbishment last year under the first phase of the line's $250 million "Evolutions of Fun" initiative, has earned the company's Crystal Eagle award for superior guest service. The award is presented annually by Carnival to the shipboard team that receives the highest ratings from guest comment cards. To mark the occasion, a shipboard reception was held aboard the Ecstasy during which President Bob Dickinson presented Capt. Salvatore Messina with a custom-designed award that resembles an eagle. The criteria for Crystal Eagle award is best described by its acronym for "eagle" which is as follows: Exceeding Expectations; Anticipating Needs; Going the Extra Mile; Lasting Memories; Excellence in Every Aspect.
The Ecstasy's 35-day refurbishment included expansive new facilities for children and teens, a 1,200-square-foot conference center, an updated Lido restaurant and gift shop, a renovated Spa Carnival facility, new art and photo galleries, and a nine-hole miniature golf course. These amenities are all part of "Evolutions of Fun," a ship refurbishment and product enhancement initiative focusing on the line's eight Fantasy-class vessels. The Ecstasy's multimillion-dollar refurbishment also included the renovation of its 1,026 staterooms, which now feature flat-panel televisions, new wall coverings, and updated bathrooms. Future "Evolutions of Fun" initiatives include expansive new children's water parks, a new design style and features for the pool areas, and the creation of the "Serenity" adults-only deck area. The Ecstasy sails year-round from the Port of Galveston on four- and five-day cruises to Mexico. Four-day cruises depart Thursdays and call at Cozumel, while five-day voyages depart Mondays and Saturdays and visit Cozumel and Progreso/Yucatan. For more information, call 800-327-9501 or visit www.bookccl.com.
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About the author: Eric Lam is a Cruise Consultant of Best Cruise Spot LLC, www.bestcruisespot.com
For more information, please contact eric@bestcruisespot.com or (866) 277-8618.
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